privacy | HygieNow

1. Information We Collect

HygieNow LLC ("we," "us," or "our") collects the following information when you use our platform:

Account information: Name, email address, mobile phone number, password
Professional information: Dental hygiene license number and state, work history, credentials
Payment information: Bank account or payment details (processed securely by third-party payment processors)
Usage data: Log data, device information, IP address, pages visited
Communications: Messages sent through the platform

2. How We Use Your Information

We use your information to:

Create and manage your account
Match hygienists with available shifts
Send transactional SMS messages including verification codes, shift notifications, booking confirmations, reminders, and payout updates
Process payments and payouts
Verify professional credentials
Improve the platform and our services
Comply with legal obligations

3. SMS Messaging

By providing your mobile phone number, you consent to receive SMS messages from HygieNow including account verification, shift alerts, booking confirmations, reminders, and platform updates.

Message frequency: Varies based on platform activity.

Message and data rates may apply.

To opt out: Reply STOP to any message. For help, reply HELP or contact hello@hygienow.com.

We do not share your phone number with third parties for their marketing purposes. Your mobile phone number is used solely for platform communications. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Your Information

We share your information only as follows:

With dental offices: Your name, credentials, and profile information are shared with dental offices for booked shifts
With hygienists: Office name, location, and shift details are shared for booked shifts
Service providers: Payment processors, SMS providers, and hosting providers who process data on our behalf under confidentiality agreements
Legal requirements: When required by law, court order, or to protect the rights and safety of users

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS), secure database storage, and access controls. No method of transmission over the internet is 100% secure. We encourage you to use a strong password and keep your account credentials confidential.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and personal data by contacting hello@hygienow.com. Some data may be retained for legal compliance purposes.

7. Your Rights

You have the right to: access the personal information we hold about you; correct inaccurate information; request deletion of your information; opt out of SMS communications at any time by replying STOP; and withdraw consent where processing is based on consent.

To exercise these rights, contact us at hello@hygienow.com.

8. Cookies

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze platform usage. You can control cookies through your browser settings, though some platform features may not function properly without them.

9. Children's Privacy

HygieNow is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify registered users of material changes via email or SMS. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

HygieNow LLC
236 Cody Rd, White Pine, TN 37890
Email: hello@hygienow.com